Common questions
Where could AI help in my business?
Options range from chatbots for customer questions and internal support to voice assistants that take requests through conversation. Other uses include turning speech into text for dictation or conversation notes, searching your own documents, summarising and organising information, and supporting repetitive workflows. We identify the functions that make sense for your business by looking at your tasks and the systems you already use.
Can AI connect to my existing software?
An integration is possible when suitable interfaces and the necessary data are available. I review the requirements with you and clarify which steps can be automated and where human approval is still needed.
Where will my data be processed?
We decide this before implementation. Depending on the task, processing may run locally on your devices or use a suitable external service. Confidentiality, access rights and ongoing costs are considered.
How are incorrect AI answers handled?
AI can produce incorrect or invented answers even when they sound convincing. Before deployment, I test the application with typical tasks, known correct answers and difficult cases such as missing or conflicting information. Answers based on your own documents can include source passages for checking. We define when the system should ask a follow-up question, flag missing information or hand over to a person. Outputs and actions with significant consequences require human approval. Problematic answers are investigated so the underlying data or processing can be improved. When models, data sources or functions change, the affected test cases are run again.
How much does AI integration cost?
That depends on the task, the features and the connections to your existing systems. Preparing the data and testing the results also affect the work involved. Depending on the solution, there may be ongoing costs for AI services or running it yourself. Send me an enquiry and we can discuss what you have in mind. Together, we will define the scope and a suitable approach. I will then prepare a free quote and explain the expected ongoing costs.